Last Revised: June 13, 2025 | Effective Date: June 13, 2025
This privacy notice for Skyland Computer ("Skyland Computer," "we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- Visit our website at www.skylandcomputer.ae, or any website of ours that links to this privacy notice
- Purchase products or services from us — in store or online — including computers, laptops, accessories, and related technology products
- Engage with us in other related ways, including any sales, marketing, events, or customer support interactions
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at skylandae@outlook.com.
Summary of Key Points
This summary provides key points from our privacy notice. You can find more details about any of these topics by using the section headings below.
- What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Skyland Computer and the choices you make.
- Do we process sensitive personal information? We do not process sensitive personal information.
- Do we receive information from third parties? We do not receive any information from third parties outside of what you voluntarily provide.
- How do we process your information? We process your information to provide and improve our Services, communicate with you, prevent fraud, and comply with law.
- How do we keep your information safe? We have organisational and technical processes in place to protect your personal information, though no system is 100% immune to breaches.
- What are your rights? Depending on where you are located, you may have rights to access, correct, or delete your personal data at any time.
- How do you exercise your rights? Contact us at skylandae@outlook.com — we act on all valid requests promptly.
Table of Contents
- What Information Do We Collect?
- How Do We Process Your Information?
- When and With Whom Do We Share Your Personal Information?
- What Is Our Stance on Third-Party Websites?
- Do We Use Cookies and Other Tracking Technologies?
- How Do We Handle Your Social Logins?
- How Long Do We Keep Your Information?
- How Do We Keep Your Information Safe?
- Do We Collect Information from Minors?
- What Are Your Privacy Rights?
- Controls for Do-Not-Track Features
- Do We Make Updates to This Notice?
- How Can You Contact Us About This Notice?
- How Can You Review, Update, or Delete the Data We Collect from You?
1. What Information Do We Collect?
In Short: We collect personal information that you provide to us, as well as limited technical data collected automatically when you use our Services.
Personal Information You Disclose to Us
We collect personal information that you voluntarily provide to us when you register on our website, place an order, contact us for support, or otherwise interact with our Services. The personal information we collect may include:
- Identity Data: Full name, username or similar identifier
- Contact Data: Email address, telephone number, billing address, and delivery address
- Financial Data: Payment card details — processed securely via third-party payment processors; we do not store full card numbers on our servers
- Transaction Data: Details about purchases made, products ordered, and payment history
- Technical Data: IP address, browser type and version, time zone setting, and operating system
- Profile Data: Your username and password, purchase history, preferences, feedback, and survey responses
- Usage Data: Information about how you use our website and Services
- Marketing & Communications Data: Your preferences in receiving marketing from us and your communication preferences
Sensitive Information
We do not process sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, biometric data, or government identification numbers.
Information Collected Automatically
When you visit our website, we automatically collect certain technical information about your device and browsing behaviour. This includes data such as your IP address, browser characteristics, device identifiers, and pages viewed. This information is used primarily for site security, fraud prevention, and improving your experience.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
2. How Do We Process Your Information?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To fulfil and manage your orders. We process your data to handle product purchases, process payments, arrange delivery, and manage returns or exchanges.
- To facilitate account creation and authentication. We process your information so you can create and log in to your account and keep it in working order.
- To deliver and facilitate delivery of services. We may process your information to provide you with the requested service or product.
- To respond to user inquiries and offer support. We process your information to respond to your questions and resolve any issues you might have with orders or our Services.
- To send administrative information. We may process your information to send you order confirmations, updates, policy changes, and other administrative communications.
- To send marketing and promotional communications. With your consent or where otherwise permitted by applicable law, we may send you marketing emails about products, services, and events that may interest you. You can opt out at any time.
- To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow communication with another user.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To administer prize draws and competitions. We may process your information to operate promotions and competitions.
- To evaluate and improve our Services, products, marketing, and your experience. We may process your information to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services.
- To protect our Services. We may process your information to monitor for fraud and prevent abuse of our platform.
- To comply with our legal obligations. We may process your information to comply with applicable laws, respond to legal requests, and exercise, establish, or defend our legal rights.
3. When and With Whom Do We Share Your Personal Information?
In Short: We may share information in specific situations described in this section and only with trusted third parties.
We may need to share your personal information in the following situations:
Service Providers
We share your data with third-party vendors, service providers, contractors, or agents who perform services for us — including payment processors, delivery companies, IT support, email platforms, and customer support tools. These parties are contractually obligated to protect your data and only use it for the specified purpose.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Google Maps Platform APIs
We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API) to display store location information. For more information, please review Google's Privacy Policy.
Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy notice.
Business Partners
We may share your information with our business partners to offer you certain products, services, or promotions.
Legal Requirements
We may disclose your information where required by law or in response to valid requests by public authorities, or where we believe disclosure is necessary to protect the safety, property, or rights of Skyland Computer, our customers, or others.
4. What Is Our Stance on Third-Party Websites?
In Short: We are not responsible for the safety of any information you share with third parties that we may link to, and which are not affiliated with us.
Our Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us. We do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by using such third-party websites, services, or applications.
The inclusion of a link to a third-party website does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. We recommend you review the privacy policies of any third-party websites you visit before providing personal information.
5. Do We Use Cookies and Other Tracking Technologies?
In Short: We may use cookies and other tracking technologies to collect and store your information for functionality, analytics, and marketing purposes.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information when you visit our website. These technologies help us deliver essential website functionality, analyse usage, and — with your consent — personalise your experience and deliver relevant marketing.
Types of Cookies We Use
- Essential Cookies: Required for core website functionality such as adding items to your cart, logging in, and processing checkout. These cannot be disabled.
- Performance & Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data.
- Functional Cookies: Allow the website to remember your preferences (e.g., language, saved items) for a better personalised experience.
- Targeting & Advertising Cookies: Used to deliver advertisements relevant to your interests. These are only set with your consent.
- Social Media Cookies: Set by social media platforms when you interact with social sharing buttons or embedded content on our site.
How to Control Cookies
Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect certain features or services of our website. To opt out of interest-based advertising, visit www.aboutads.info/choices.
6. How Do We Handle Your Social Logins?
In Short: If you register or log in using a social media account, we may receive certain profile information from that platform.
Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook, Google, or Apple account). Where you choose to do this, we will receive certain profile information about you from your social media provider — often including your name, email address, and profile picture.
We use the information received from social logins only for the purposes described in this privacy notice. We do not control, and are not responsible for, other uses of your personal information by your social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information.
7. How Long Do We Keep Your Information?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as for tax, accounting, warranty, or other legal requirements).
- Account & registration data: Duration of account, plus 2 years after closure
- Order and transaction records: 7 years (UAE commercial law requirements)
- Marketing preferences: Until you withdraw consent or unsubscribe
- Customer support correspondence: 3 years from last interaction
- Technical & analytics data: 26 months (standard analytics window)
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it. If deletion is not immediately possible (for example, because data is stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.
8. How Do We Keep Your Information Safe?
In Short: We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. These measures include:
- SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard TLS protocols.
- Secure Payment Processing: We use PCI-DSS compliant third-party payment processors and do not store full card numbers on our servers.
- Access Controls: Personal data is accessible only to authorised staff members who require it for their role.
- Regular Security Reviews: We conduct periodic reviews of our data collection, storage, and processing practices.
- Data Minimisation: We only collect and retain the minimum personal information necessary for our operational and legal obligations.
However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
9. Do We Collect Information from Minors?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years of age, or that you are the parent or guardian of a minor and consent to such minor's use of the Services.
If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at skylandae@outlook.com.
10. What Are Your Privacy Rights?
In Short: You may review, change, request deletion of your data, or terminate your account at any time.
Depending on your location, you may have the following rights regarding your personal information:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request that we correct any inaccurate or incomplete personal data.
- Right to Erasure: Request that we delete your personal data in certain circumstances.
- Right to Restrict Processing: Request that we restrict the processing of your personal data in certain circumstances.
- Right to Data Portability: Request that we transfer your data to you or a third party in a structured, machine-readable format.
- Right to Object: Object to our processing of your personal data, including for direct marketing purposes.
- Right to Withdraw Consent: Where we rely on your consent, you have the right to withdraw it at any time without affecting the lawfulness of prior processing.
EEA, UK, and Switzerland Residents
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority. Contact details: ec.europa.eu. For Switzerland: edoeb.admin.ch.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account, or contact us using the details in this notice. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, enforce our legal terms, and/or comply with applicable legal requirements.
Opting Out of Marketing
You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in any marketing email, or by contacting us directly. We may still send you non-promotional communications such as order confirmations and account notifications.
Cookie Opt-Out
Most web browsers are set to accept cookies by default. You can set your browser to remove or reject cookies. To opt out of interest-based advertising, visit www.aboutads.info/choices.
11. Controls for Do-Not-Track Features
In Short: We do not currently respond to DNT browser signals as no uniform standard has been established.
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
12. Do We Make Updates to This Notice?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws and reflect changes in our practices.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Revised" date at the top of this page and will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice on our website or by directly sending you a notification to the email address associated with your account. We encourage you to review this privacy notice frequently to stay informed of how we are protecting your information.
13. How Can You Contact Us About This Notice?
In Short: You can reach us by email or post. We aim to respond to all privacy inquiries within 30 days.
If you have questions or comments about this notice, you may contact us at:
Skyland Computer
Shop No. 210, 2nd Floor, Rolla Mall
Sharjah
United Arab Emirates
Email: skylandae@outlook.com
Phone: +971 56 503 5170
14. How Can You Review, Update, or Delete the Data We Collect from You?
In Short: Based on applicable laws, you may have the right to request access, correction, or deletion of your personal information.
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at skylandae@outlook.com with the subject line "Data Request – [Your Name]" and specify what action you would like us to take.
Upon receiving your request, we will verify your identity before processing it to ensure the security of your data. We will respond to all verified requests within 30 days. Please note that deleting your data may affect your ability to access order history or make warranty claims on past purchases. We will advise you of any such implications before proceeding.
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